Payment & Refund Policy

For customised items purchased online, you can’t return them.

Items that are personalized, bespoke, or altered to include logos, embroidery, heatseal, etc., are not resellable and not eligible for return unless faulty.

Faulty Items

If your item is faulty, please contact us by email at info@homefrontsigns.co.uk, including the invoice number in the subject line. Please return faulty goods to:

Important: Please retain your proof of postage. We aim to process refunds within 7 working days from receiving the return.

Klarna

In order to offer Klarna’s payment methods, we may pass your personal data (contact and order details) to Klarna at checkout. This allows Klarna to assess whether you qualify for their payment methods and to tailor them for you. Your personal data will be processed in accordance with Klarna’s Privacy Notice.